We may collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our website, register on the website, subscribe to a newsletter, respond to a survey, fill out a form or in connection with tank utility, purchase our Services, the customer delivery, dispatch and routing services or other activities, features and resources We now or in the future make available through our Services.
Users may be asked for, as appropriate, their name, email address, mailing address, phone number, credit card information, payment methods and banking information. Users may, however, visit our Services anonymously. We will collect personal information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal information, except that it may prevent them from engaging in certain Services-related activities.
Credit card information will be stored with a third party specialized in the handling of such information, such as a credit card payment gateway or other payment vendors.
We may collect non-personal information about Users whenever they interact with our Services. Non-personal information may include the web browser name, the type of computer and other technical information about the User’s means of connection to our Services, such as the operating system, the internet service providers utilized and other similar information.
FuelMor.com may collect and use a User’s personal information for the following purposes:
When a User downloads our driver app on a mobile device, they have the ability to give access to certain features on their device. In addition, the app will use GPS information from a mobile device to send a driver's location to other Services. Also, We will track a User's location in the foreground and background, as well as track their fine and coarse location. Please note that Users can modify their settings at any time.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Users’ personal information, username, password, transaction information and data stored on our Services.
Sensitive and private data exchange between the Services and Users happens over a transport layer security (“TLS”) secured communication channel.
We do not sell, trade or rent Users’ personal information to any third party. We may share generic aggregated demographic information not linked to any personal information regarding Users and other website visitors with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Services or administer activities on our behalf, such as sending out newsletters or surveys. A User’s banking and credit card information is not stored FuelMor (unless placed by User in the “Notes” section) as soon as typed in the sections are automatically integrated to third party merchant payment processors or affiliated financial institutions that will handle the future transactions in the ordinary course of business.
Our Services are not intended for children under 13 years of age, and We do not knowingly collect personal information (as defined by the U.S. Children’s Online Privacy Protection Act, or “COPPA”) in a manner not permitted by COPPA. If We obtain actual knowledge that any information We collect has been provided by a child under the age of 13, We will delete that information to the extent required by applicable laws.
We do not knowingly “sell,” as that term is defined under the California Consumer Protect Act of 2018 (“CCPA”), the personal information of minors under 16 years old who are California residents.
These additional disclosures for California residents apply only to individuals who reside in California. The California Consumer Privacy Act of 2018 (“CCPA”) provides additional rights to know, delete and opt out, and requires businesses collecting or disclosing personal information to provide notices and means to exercise those rights. The words used in this section have the meanings given to them in the CCPA, which may be broader than their common meaning. For example, the definition of “personal information” under the CCPA includes a person’s name, but also more general information like age.
Although the information We collect is already described above, the categories of personal information that We have collected, as described by the CCPA, including in the past 12 months are:
We collect and use these categories of personal information for the business purposes described above, including to provide and manage our Services.
We disclose the generic aggregated demographic information to our business partners, trusted affiliates and advertisers. We disclose the following categories of personal information to third-party service providers that help us operate our business and the Services or administer activities on our behalf: identifiers, demographic information, commercial information, relevant order information, internet activity, geolocation data and inferences.
California residents have the right to delete the personal information We have collected from You, and the right to know certain information about our data practices in the preceding twelve (12) months. In particular, You have the right to request the following from us: the categories of personal information We have collected about You; the categories of sources from which the personal information was collected; the categories of personal information about You that We disclosed for a business purpose or sold; the categories of third parties to whom the personal information was disclosed for a business purpose or sold; the business or commercial purpose for collecting or selling the personal information; and the specific pieces of personal information We have collected about You.
If You would like to request the above information or delete your personal information, You can do so by email at Support@FuelMor.com, however it is generally more efficient for Customers to contact the Tenant directly to delete such information. In the request, please specify which right You are seeking to exercise and the scope of the request. We may require specific information from You to help us verify your identity and process your request. If We are unable to verify your identity, We may deny your requests to know or delete. If you are a Customer of a Tenant, you may wish to also contact the Tenant directly to address your concerns and exercise your rights.
We do not generally sell information as the term “sell” is traditionally understood. However, if and to the extent “sale” under the CCPA is interpreted to include advertising technology activities such as those implemented specifically for interest-based advertising, We will comply with applicable law as to such activity.
You have the right not to receive discriminatory treatment by us for the exercise of any your rights.
Financial incentives are programs, benefits, promotions or other offerings for the disclosure, deletion, or sale of personal information about them. We offer a number of promotions and other incentives at any given time, each with their own individual terms. Your intentional participation in any of the promotions or other incentives will be interpreted as affirmative consent to the terms of such incentive.
We generally do not treat Users differently if they exercise a right under California law. However, in certain circumstances, discounted prices or rewards will require You to be part of the particular program. In such circumstances, We may offer a price difference because the price is reasonably related to the value of your data.
If You are a California resident, You may ask FuelMor for a notice describing what categories of personal information FuelMor shares with third parties or affiliates for those third parties or affiliates’ direct marketing purposes and identify the name and address of the third parties that received such personal information. Please submit a written request to the address provided below and specify that You want a copy of your California Shine the Light Notice. We may require additional information from You to allow us to verify your identity and are only required to respond to requests once during any calendar year.
Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights notice: If You have a question or complaint regarding the FuelMor.com website, please send an email to Support@FuelMor.com. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by writing to 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210.